Top 6 Features Need to Implement in Ecommerce Website Development in 2020

The demand of ecommerce industry will increase exponentially in 2020, every big or small businessman is looking for an ecommerce store for their customers. So that they can provide the wide range of product and services at best price with amazing discounts and offers. Online shopping gives the verity to the customers for choosing the desired products among the multiple choices. On an ecommerce website, customers can explore large number of products using different filters according to their Wishlist. As we are going to discuss the designing features of an ecommerce website, then we need to emphasis on creating best user experience in this challenging industry.  So while developing an ecommerce website ecommerce developers must implement below features.

Let’s discuss the below latest eCommerce designing trends for 2020-:  

• AUGMENTED REALITY (AR): Although online shopping is in trend but still a huge volume of the customers relies on the expertise. They never purchase products without any research and expertise. So, to satisfy those kinds of customers we have give them actual preview of the products.  Let’s take an example of bed sheet, we can give the actual preview of the bed sheet on the bed in the bedroom.

• Search with Voice: Most of the customers do not willing to type the product name so we must provide the alternative to them. We can provide the option of voice search to them. E-commerce trends is additionally going towards voice search instead of writing and looking for any product or service. 

• Chat Options and AI: It is very important to chat with our customers and chat option is the best way to understand their requirements. I help to increase the customer decision making rate. With direct interaction to the customer creates clear understanding of customer requirement. If anyone want to keep ahead in the online business, then they must implement chatbot options in their websites.

• Two-way voice communication: Like in offline market customer trust on the clear conversation so it is a suggested idea to implement the same into the online ecommerce stores. This will build a trust between the buyer and seller which ultimately going to convert into sale. 

• Web Payments: One of the most important features for 2020 is a web payment because every customer doesn’t want to fill the payment details multiple time so it could be saved on web to enhance the buyer’s ease. 

• Product Video Options: Displaying the product video on the merchandise is one of the best ways to increase the sale because a buyer would be able to know each and everything about your product. Video marketing is becoming a very successful technique for sale.

So above are the main and important features for an ecommerce website for 2020. This will help you in increasing your sale and customer reach. TechmoWeb is one of the leading ecommerce website development company in India, US and UK. You will easily get all these features in your website here.